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Customer Testimonials

MDabroad

The Company: MDabroad
MDabroad is a fast-growing business that helps international medical care providers process benefit and claim materials globally. As a company that handles financial transactions on behalf of sophisticated customers, and with offices in the U.S. and overseas and customers in over 40 countries, its telecom network is not only the backbone of its business – it is a symbol of the company’s commitment to quality and service.

The Problem: A High Cost Telecom Network
MDabroad was operating separate networks in each of its offices – one for its voice telephone services, the other for its data, email and Internet services. "We had a traditional PBX and dedicated T-1 voice circuits in each of our offices, in addition to IP connections," explained Scott J. Rosen, President of MDabroad. "On top of that, we were paying high per minute charges for all our international calling."

The Answer: Primus XTension Hosted PBX + Primus Global Calling Plan
When a sales consultant from Primus contacted MDabroad, they were ready to listen. After analyzing MDabroad’s requirements, Primus developed a custom solution combining Primus XTension, its innovative Hosted PBX solution, with a custom global calling plan using Primus" global network and international DID’s that allow MDabroad’s clients to call the company locally in key markets.

The Bottom Line: Big Savings – Great Features – Global Coverage
"With Primus, we traded in our expensive PBX and dedicated T-1 lines for an easy-to-manage, feature-rich solution that uses one Internet connection for all our voice and data needs. Plus, we got a great international calling plan," said Rosen. "Best of all, they have cut our telecom costs by 75%. I would absolutely recommend Primus to any business."

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